EndNote is installed on your computer, but you cannot see the EndNote tab in Word.
The Endnote tab in Word is not working. The EndNote tab is visible in Word, but the commands are not available (greyed out).
Possible causes:
The add-in is present, but not linked to an active library.
Word was opened before EndNote was active.
Possible solutions:
Close both Word and EndNote
Launch EndNote first
Open the desired library
Restart Word
If you did open Word (EndNote) and can not see the EndNote tab, follow next steps to reinstall the plugin:
Restore the EndNote toolbar in Word
Contact the ICT service desk to request a reset of Word, as this is a technical issue that the medical library unfortunately cannot resolve.